Frequently Asked Questions
Everything you need to know about our luxury jewelry and service.
What materials are used in Baby Gold jewelry?
We specialize in high-quality 14K solid gold and ethically sourced diamonds. Each piece is designed to be heirloom-quality, ensuring it won't tarnish or lose its value over time.
How long will it take to receive my order?
Standard pieces typically ship within 1-3 business days. For personalized or custom-engraved items, please allow 7-10 business days for production before your order is dispatched.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What is your return policy?
We offer a 30-day return window for all unworn, non-personalized items. Please note that custom-made pieces and personalized engravings are final sale and cannot be returned.
Is my jewelry covered by a warranty?
Every Baby Gold purchase includes a lifetime warranty against manufacturing defects. If your jewelry experiences any structural issues, we will repair or replace it free of charge.
How can I track my shipment?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.